IT services for companies — D365 implementations, integrations and outsourcing

W Retcon wspieramy firmy w transformacji cyfrowej i usprawnianiu procesów biznesowych. Świadczymy kompleksowe usługi doradcze, wdrożeniowe i integracyjne, pomagając organizacjom w pełni wykorzystać potencjał nowoczesnych technologii.

01. Dynamics 365 implementations — integrated ERP and CRM for companies with complex processes

Are you looking for a partner who will not only implement an ERP system, but also help you build modern CRM customer relationship management? At Retcon we implement Microsoft Dynamics 365 — both ERP (Finance, SCM, Commerce, E-commerce, HR), as well as CRM (Sales, Real Time Marketing, Customer Insight).

We help companies automate operational, sales and service processes. We provide complete data visibility and business control in a single Microsoft ecosystem.

Each implementation is carried out according to the methodology Microsoft Success by Design.
Thanks to participation in the program Microsoft FastTrack, The projects are supervised by Microsoft experts.

What you gain with Retcon:

One ERP and CRM ecosystem within Dynamics 365

ready integrations with HR systems, CRM, Internet banking, e-commerce

Real savings and better operational decisions

PL localization package for AX 2012 and Dynamics 365 (KSeF, JPK_CIT, Whitelist etc.)

Deployment in accordance with Microsoft best practices

02. System integrations — ERP integrated into the entire IT ecosystem

We connect Microsoft Dynamics 365 with banking, e‑commerce, warehousing, HR, reporting and BI systems. We implement ERP integrations based on standard Microsoft technologies such as Microsoft Dataverse Web API, Power Platform Connectors, Azure Logic Apps or Service Bus. We support companies in building a coherent and Automated data flow across the IT environment—from government platforms to third-party tools.

Benefits:

stable communication between systems

saving time and eliminating errors

full visibility of data in real time

03. IT outsourcing — support for Dynamics 365 users

We provide professional IT outsourcing for companies using Microsoft Dynamics 365. We build a tailored team of consultants and developers who work in a remote, hybrid or on-site model.

Thanks to our company's care increase the availability of the system, reduce internal costs and gain continuity of support. We serve organizations from different industries — flexibly, collaboratively and securely.

What we offer:

D365 user support

Real-time system development

quick responses and availability of SLA

04. Upgrade from AX — secure migration to Dynamics 365

We specialize in Migrating from Microsoft Dynamics AX 2009 and AX 2012 to the modern Dynamics 365 Finance & Supply Chain Management system. We audit, plan the process, transfer data, extensions and integrations.

Thanks to our company experience maintain continuity of operation and meet technological and legal requirements in the new cloud environment.

Stages of migration:

analysis and assessment of readiness

data transfer and extensions

testing and production commissioning

05. Service and maintenance — support for AX and Dynamics 365

We provide full systems support Microsoft Dynamics AX 2012 and Dynamics 365 — both in the classic and extended model 24/7. We take care of compliance with regulations (JPK, KSeF, Biała Lista, Split Payment) and carry out current updates and guide customers through the process of transformation to the cloud.

Thanks to the use of AI models in the analysis of requests, we reduce the response time and increase the effectiveness of the service.

Why Retcon?

3 levels of SLA packages: Standard, Premium, Enterprise

System development program: roadmap, automations, optimizations

Professional acquisition of support — audit, inventory, onboarding

Localization packages and updates in accordance with Polish law

06. Trainings and workshops — more from your ERP system

We conduct practical Microsoft Dynamics 365 and AX training, tailored to the role of the participants and the level of advancement. We teach how to use the system, present news and eliminate common user errors.

Trainings are conducted by experienced consultants, combining technical knowledge with a business context — which really translates into better work efficiency.

The program includes:

Learn how to use D365 and AX

industry scenarios and critical errors

Implemented functionalities and best practices

Want to know more
‍about our references — contact us.

Contact