Wstecz
Microsoft Dynamics 365 Business POS Solution
November 13, 2025
INSIGHT

In previous posts we answered the questions:

What is Microsoft Dynamics 365 Commerce? What are its main advantages and what are the benefits of implementation?

We also reported on start of a new implementation project A POS solution based on Microsoft Dynamics 365 Commerce.

In todays post, we would like to answer the questions:

  1. What is a POS solution in Microsoft Dynamics 365 Commerce?
  2. What are the main functions of this solution?
  3. What are the benefits of implementing a POS solution for the company?

What is a POS solution in Microsoft Dynamics 365 Commerce?

POS (Point of Sale) in Microsoft Dynamics 365 Commerce is a solution that allows you to sell and serve customers in physical retail stores or service points.

What are the main functions of this solution?

  • Fast transaction handling
  • Assortment management
  • Integration with warehouse
  • Promotion support
  • Integrazione con il sistema di loyalità
  • History of purchases and preferences
  • Support for various payment methods

What are the benefits of implementing a POS solution for the company?

  • Improving customer service: A POS solution enables a more personalized and efficient customer service, which leads to increased customer satisfaction.
  • Effective inventory management: Integration with warehouse data allows you to monitor the status of products on an ongoing basis, minimizing the risk of unavailability.
  • Increase efficiency: Fast transaction processing, process automation and access to customer data contribute to the overall improvement of business efficiency.
  • Personalized marketing: Thanks to customer data, the company can create personalized marketing campaigns and promotions, increasing the effectiveness of activities.
  • Better decision making: A POS solution generates data on sales and customer behavior that can be analyzed for planning and strategy purposes.

A POS solution is a great solution for retail businesses looking to improve their competitiveness and increase revenue. If you want to know more about the solution, please contact us at +48 733 300 550 or by email: sales@retcon.pl.